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Overview
At Stream4khub, customer satisfaction is a top priority. We stand behind the quality of our IPTV services and aim to provide a seamless streaming experience. However, if you are not fully satisfied with your purchase, please review our refund policy below.
Refund Eligibility
Our refund policy is valid for 30 days from the date of purchase. If 30 days have passed since your purchase, we unfortunately cannot offer a full refund or exchange.
Due to the nature of digital services, refunds are only granted under specific conditions, as outlined below.
Non-Refundable Items
Please note that IPTV subscriptions and activation codes are considered digital goods and are non-returnable and non-refundable once delivered or activated.
The following items are not eligible for a refund:
- Activated IPTV subscriptions or codes
- Downloadable software or content
- Gift cards or promo codes
- Customized or configured digital services
Conditions for Partial Refunds
In some cases, partial refunds may be considered, at our sole discretion, if:
- You experienced consistent service issues that were not resolved after contacting our support team
- The service was not delivered as described and you reported the issue within the first 7 days
- Your subscription was not activated and you no longer wish to proceed
To be eligible for a refund request, you must provide proof of purchase (e.g., receipt, invoice) and clearly describe the issue experienced.
How to Request a Refund
To request a refund, please contact our support team via mail with the following details:
- Order number or proof of purchase
- Date of purchase
- Description of the issue
Please do not attempt to return or send anything to any manufacturer, as our services are fully digital and delivered electronically.